Get help.
Email [email protected] and a person will reply. Include the email address you sign in with.
The sign-in code didn't arrive.
Check your spam folder for an email from BidFunnels. Codes expire after 15 minutes, and only the newest one works, so request a fresh code if it's been a while.
The code says it didn't work.
After a few wrong tries, codes stop working for a while. Use the link in the same email instead: it signs you in with one click.
Changing plans or cancelling.
Open Billing from the account menu. You can change plan, update your card, download invoices or cancel there, without contacting us.
Removing a file or deleting your account.
Remove a file from your library at any time. To delete your account and everything in it, go to Settings. Or email us and we'll do it for you.
An opportunity looks wrong.
Opportunities come straight from SAM.gov and the state portals: Texas ESBD, MyFloridaMarketPlace, Cal eProcure and PA eMarketplace. If the source changes, we pick it up on the next load. If something still looks off, email us the link.