Visa Security Program Tracking System - VSPTS

This procurement provides Operations and Maintenance (O&M) Support Services for the Department of Homeland Security (DHS) / Immigration & Customs Enforcement (ICE) / Homeland Security Investigations (HSI) Visa Security Program (VSP). The VSP requires Information Technology (IT) support to maintain the Visa Security Program Tracking System (VSPTS) Software O&M Support Services. Tasks Included but not limited to: Task 1 - Software Maintenance – Tiered Support Task 2 - System Support Task 3 - Configuration Management Task 4 - Training Support Task 5 - System Security / ISSO Support Task 6 – Queries and Reporting Task 7 - Support of External Interfaces and Data Imports/Exports Task 8 - System Enhancements and Maintenance Task 9 - VSPTS Database Management Task 13: System Lifecycle Management (SLM) and Deliverables Task 14: Certification and Accreditation (C&A) Documentation Task 15: Task Order Management