Enterprise Electronic Security Systems (ESS) — Nationwide Operations, Maintenance, Integration, and Lifecycle Support

The Contractor is also responsible for staffing key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintaining a nationwide dispatch/service desk, managing spare parts inventory, supporting cybersecurity and FedRAMP/FISMA compliance for any cloud-based components, and ensuring all work complies with federal physical security, IT security, and records-management requirements — all in support of approximately 35 active facilities at award, with the capacity to scale to roughly 699 facilities nationwide through funded task orders over a 12-month base period plus four option years. The place of performance is nationwide, across Department of Health and Human Services (HHS)-owned, leased, or operated facilities. Specifically: At award: Approximately 35 active facilities, including major National Capital Region (NCR) locations and facilities within all 10 HHS Regions/Hubs. Potential ordering universe: Approximately 699 HHS facilities nationwide, which the contract may expand to through funded task orders (identification in this universe doesn't create an obligation — only facilities in the awarded schedule or a funded task order are actual performance locations